Frequently Asked Questions
What are the available shipping modes and charges?
Normally we send through courier, or post upon request from clients. Charges depend on the destination and weight.
Are your products certified with ISO or CE?
Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 Certified Company. We have CE marks for many of our orthopedic products.
What is the minimum order quantity (MOQ)?
We generally expect minimum orders to be at least US$1000. However, small sample orders are available for testing markets upon request.
Can I request products similar to the catalogue but not listed?
Yes, you can send us pictures or samples. Please note that custom or similar products may require a longer delivery time.
Do you maintain stock for listed medical products?
Generally, we maintain stock for every listed product, which is produced monthly. Inventory status may vary based on sales conditions.
Is OEM service available for these implants?
Yes, OEM services are available. We are experienced in contract manufacturing for top medical companies worldwide.