What is the product guarantee period?
Normally we offer a 24-month warranty and lifetime maintenance support. We can also extend the warranty period upon specific client request.
Does the product carry international certifications?
Yes, almost all our medical equipment is CE and ISO approved, ensuring high quality and safety standards for hospital use.
What are the accepted payment terms?
We accept various payment methods including T/T (Telegraphic Transfer), Western Union, L/C (Letter of Credit), and Cash.
What is the typical lead time for delivery?
Most of our standard medical equipment is kept in stock. We can typically deliver goods within 3 working days after receiving payment.
How is technical maintenance handled?
Our professional engineers provide remote technical support via online communication tools. If a product requires physical repair, we coordinate the return and replacement process.
What material is used for the Locking Plate II?
The system is manufactured from high-quality titanium alloy, providing excellent biocompatibility and mechanical strength for bone fracture fixation.