📦 Packing & Delivery
Packing Details:
- Implants: Inner plastic bag + outer carton box. Screws are packed in sets of 5, plates are packed in individual waterproof bags.
- Instruments Set: Inner instruments box + outer carton box.
- Customized packing design service available.
Delivery Way:
- By air, DHL, UPS, FedEx etc. Efficient international logistics to ensure timely arrival.
🏭 Manufacturing Excellence
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Expertise and Capacity
One-stop orthopedic product solution provider since 2016. Monthly capacity reaches 10,000 units. Products are exported globally to Southeast Asia, Middle East, Latin America, Africa, and Europe.
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Factory Advantages:
- Facility covers 30,000 square meters.
- High-end CNC machining equipment imported from the United States.
- Advanced quality detection equipment imported from Japan.
❓ Frequently Asked Questions
Q1: Do you have professional quality certifications?
A: Yes, we are an ISO 9001:2015 and EN ISO 13485:2016 Certified Company, ensuring high standards for medical device production.
Q2: What shipping modes do you offer?
A: Normally we ship via DHL express or other air freight services upon request from clients to ensure fast and safe delivery.
Q3: What is the typical delivery timeframe?
A: Generally, it is 15-30 days if the goods are in stock. For non-stock items, it ranges from 30-60 days depending on the order quantity.
Q4: Can I request product samples?
A: Yes, we provide samples for evaluation. Please note that there is an extra charge for sample products.
Q5: What is your return policy for defective items?
A: For any defective goods, please provide photos for confirmation. Once verified, we will arrange for a replacement.
Q6: Do you provide customized packaging?
A: Yes, besides our standard secure packing, we offer customized packing design services to meet specific client requirements.