Frequently Asked Questions
Are you a source factory?
Yes, we are a direct manufacturer with extensive production experience in the industry, offering both corporate branding and customized services.
What certificates do you have?
We hold multiple certifications including ISO 13485, ISO 22716, GMP, FDA, CE, ROHS, LVD, and BPA Free, along with design patents.
Do you offer OEM and private label services?
Yes, we specialize in customized orders, providing private labels and custom logo services to meet your brand requirements.
What delivery methods are available?
We support major shipping methods including DHL, Fedex, air freight, and sea shipment. We can also coordinate with your local forwarders.
Can you ship directly to Amazon warehouses?
Yes, we provide DDP shipping terms for Amazon FBA. Simply provide your labels and we will handle the rest.
Do you provide after-sales support?
Absolutely. We address any quality concerns reported within 10 days of receiving the goods to ensure total customer satisfaction.