❓ Frequently Asked Questions
Q1: What are the available payment methods?
We accept bank transfers, Western Union, and PayPal for all orders.
Q2: What is the typical delivery time?
We maintain a large inventory and can generally ship orders within one week.
Q3: Which shipping methods are used?
Orders are shipped via international carriers including DHL, UPS, FEDEX, TNT, and EMS.
Q4: What is the warranty period for the products?
We provide a one-year warranty on our orthopedic products.
Q5: Is it possible to receive a free sample?
Yes, we can provide free samples; however, the customer is responsible for the shipping costs.
Q6: Do you offer customized services?
Yes, customized packaging and OEM services are available upon request.