1. Is customized design available for these systems?
Yes, customized designs can be accommodated based on specific requirements.
2. What is the policy for defective goods?
For any defective items, please provide photographic evidence for confirmation, and a replacement will be arranged.
3. Can I request samples for quality testing?
Yes, we welcome sample requests to test our product quality and performance before placing bulk orders.
4. What is the typical delivery timeframe?
Samples are generally processed within 7 days, while standard orders are fulfilled within approximately 25 days.
5. Which certifications do your products hold?
Our products are certified with CE and ISO standards. The Spinal System also holds relevant regulatory approvals.
6. Do you maintain inventory for regular items?
We generally maintain stock for listed products, though availability depends on current sales volume. Please contact us for accurate inventory status.