Q1. What payment methods do you accept?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
Q2. What are your delivery terms?
We deliver via DHL, FEDEX, TNT, UPS, ARAMEX, EMS, and other major international couriers.
Q3. How long is the delivery time?
Generally, it takes about one week if goods are in stock. If not in stock, it takes 15-30 days depending on the order quantity.
Q4. Does the product have a warranty?
Yes, we provide a 1-year warranty. Note that wearing parts like drill bits and screwdrivers are excluded.
Q5. How do you handle international customs and taxes?
For customers with import experience, we ship via standard express. For those without experience, we can offer solutions to handle customs and taxes for direct door-to-door delivery in specific regions.
Q6. Is there a tax-free threshold for shipments to the USA?
Shipments sent directly to the United States valued at less than 600 dollars are generally tax-free.
DTRX Orthopedic Implants
