?
Frequently Asked Questions
Q: Would you please give some information on shipping mode and charges?
A: Normally we send through courier, or post upon request from clients.
Q: Do you have ISO 9001 or CE certification?
A: Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 Certified Company. We have a CE mark for many of our products.
Q: What is the minimum order that we can place?
A: We expect your minimum orders to be at least US$1000. However, we understand that customers need to place smaller sample orders in the beginning in order to test market our products. Samples against cost are available on request.
Q: Can I buy products not shown but similar to your catalogue?
A: Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
Q: Do you have stock for the listed products?
A: Generally, we have stock for every listed product, which is produced monthly. But it depends on our current sales condition. Please contact our sales team for accurate inventory information.
Q: Are OEM services available for orthopedic implants?
A: Yes, OEM services are available. We are a contract manufacturer for several top orthopedic companies and can handle specific production requirements.